Our Services

The service we will provide

Our Service Level Commitment

We pride ourselves on offering our customers outstanding levels of service. As our independent retailers, you play a key part in our business and we support you by:

  • Providing 100% natural and Eco-friendly products
  • Competitive trade prices on major brands
  • Next day delivery on orders placed before 12 noon
  • Van delivery to selected areas
  • Free delivery on all orders over £120
  • Six months free delivery on all new accounts
  • Easy to use online account ordering and management facilities
  • Friendly telesales
  • Free online newsletter with monthly special offers
  • Exclusive brands & lines
  • Excellent seasonal products
  • Rep visits as required
  • Major trade shows presence


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Our valued accounts holders

New Trade Accounts

We welcome new prospective business ventures and established businesses that are interested in setting up a trade account with us


These include:

  • High Street Retailers
  • On-line Only Retailers
  • Vet Practices
  • Garden Centres
  • Groomers
  • Kennels and Catteries
  • Charity Sales Departments
  • Market and County Show Traders


Online Trade Account

You will receive login details for your own Natural Pet Products Ltd account providing you with the following online services:


Order before 12 noon for next day delivery 

  • A full trade catalogue of all our products 
  • Competitive trade prices
  • Fully downloadable point of sale advertising
  • £120 minimum order for free delivery on established accounts
  • Next day delivery throughout the UK
  • Van deliveries available in selected postcodes
  • Easy ordering and account management outside of office working hours


Monthly Newsletter

As a valued Natural Pet Products Ltd account you will receive an enjoyable free monthly newsletter.

 This superb facility gives you:

Exclusive monthly offers

  • New product information
  • Downloadable trade price information
  • Seasonal advice and useful tips

The newsletter is emailed at the beginning of every month to all of our registered trade accounts






How To Open A New Trade Account

Having a trade account with us gives you access to a great range of natural products with our fantastic, friendly service

It is quick and easy to open a trade account with us

Please open your page New Trade Account and complete the online form


We will do the rest

Tel :   01926 883409

Email : sales@naturalpetproductsltd.com

NPP House 

Collins Road

Heathcote Industrial Estate

Warwick CV34 6TF

© Natural Pet Products 2016

All Rights Reserved

Design: NPP marketing