Our Services

The service we will provide

Our Service Level Commitment

We pride ourselves on offering our customers outstanding levels of service. As our independent retailers, you play a key part in our business and we support you by:

  • Providing 100% natural and Eco-friendly products
  • Competitive trade prices on major brands
  • Next day delivery on orders placed before 12 noon
  • Van delivery to selected areas
  • Free delivery on all orders over £120
  • Six months free delivery on all new accounts
  • Easy to use online account ordering and management facilities
  • Friendly telesales
  • Free online newsletter with monthly special offers
  • Exclusive brands & lines
  • Excellent seasonal products
  • Rep visits as required
  • Major trade shows presence

 

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Our valued accounts holders

New Trade Accounts

We welcome new prospective business ventures and established businesses that are interested in setting up a trade account with us

With our free carriage and no minimum spend for 6 months, this is sure to help fledgling businesses and is a bonus for well-established companies alike

These include:

  • High Street Retailers
  • On-line Only Retailers
  • Vet Practices
  • Garden Centres
  • Groomers
  • Kennels and Catteries
  • Charity Sales Departments
  • Market and County Show Traders

Online Trade Account

You will receive login details for your own Natural Pet Products Ltd account providing you with the following online services:

 

Order before 12 noon for next day delivery 

  • A full trade catalogue of all our products 
  • Competitive trade prices
  • Fully downloadable point of sale advertising
  • £120 minimum order for free delivery on established accounts
  • Next day delivery throughout the UK
  • Van deliveries available in selected postcodes
  • Easy ordering and account management outside of office working hours

 

Monthly Newsletter

As a valued Natural Pet Products Ltd account you will receive an enjoyable free monthly newsletter.

 This superb facility gives you:

Exclusive monthly offers

  • New product information
  • Downloadable trade price information
  • Seasonal advice and useful tips

The newsletter is emailed at the beginning of every month to all of our registered trade accounts

 

 

 

 

 

Welcoming Back Returning Customers

 We are delighted that with so many new products and our great services, numerous new and old account holders now enjoy the benefits of buying from us on a regular basis

If you have an account with Natural Pet Products Ltd and have not bought from us in over a year,

as a welcome back special offer, we will give you 6 months free delivery on all order sizes

Please contact our friendly sales team for full details

How To Open A New Trade Account

Having a trade account with us gives you access to a great range of natural products with our fantastic, friendly service

It is quick and easy to open a trade account with us

Please open your page New Trade Account and complete the online form

 

We will do the rest

Tel :   01926 883409

Email : sales@naturalpetproductsltd.com

NPP House 

Collins Road

Heathcote Industrial Estate

Warwick CV34 6TF

© Natural Pet Products 2016

All Rights Reserved

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